FAQ

 

What is a Giclée print?
The word Giclée (“g-clay”), is derived from the French verb gicler meaning “to squirt or spray”. It is a process that uses a 12 colour ink jet printer, acid free papers, and pigment based archival inks. Allowing for a better longevity, light fastness and stability. In short - Giclée printing provides a superior quality print.

What is so special about the paper you use?
My fine art prints are all printed on Somerset Velvet paper made in a factory established in England in the 1700's. This thick 330gsm - slightly textured paper is the Rolls Royce of papers and is brilliantly receptive to archival pigment inks.

How do you sign each print? With Wax?!
I sign all of my limited edition prints by pressing my worn family ring into hot melted wax - using it like an antique seal. That way you know each print has been personally handled by me. Each wax mark is utterly unique! I must say - my heart runs faster every time I do this, but it is worth it for that special extra treat!

What are your Print sizes?

A0	841 x 1189 mm	33.1 x 46.8 in
A1	594 x 841 mm	23.4 x 33.1 in
A2	420 x 594 mm	16.5 x 23.4 in
A3	297 x 420 mm	11.7 x 16.5 in

Help me I need a frame!
Do see your local framer! They will have catalogues of frames for you to choose from - see framing section for more details.

Colour
I have made every effort to display as accurately as possible the colours and images of our products that appear at the store. Alas I cannot guarantee that your phone or computer monitor's display will accurately match mine. If you have any concerns about co-ordinating with your room I am very happy to help - do message me if you have any questions. 

I have heard that there are things hidden in your design, what are they?
Look closely and you may find Derek the punk iguana, he features somewhere in all of my Fantasy Florals prints. He has pink hair and a heart tattoo.

How long until it's in my hands?
See website banner for latest print dates and post runs. 

Where are you?
My studio and my stock is in Hove but my Home is in Hastings and I commute in once a week to fulfil orders.

Can I collect from your studio?
Alas at present I am not set up for visitors as my studio is mainly a packing station.

Do you ship Internationally?
Yes! - See 'Shipping'

How will it be sent?
U.K Postage is by Royal Mail Tracked 48 - postcards are sent 1st Class. International is by Parcelforce -t racked so we know where your orders are. Please also see 'Shipping' below. 

How do I return an Item?
See my returns policy and information HERE