Taking LAST print ORDERS = Closes 15th Dec

FAQ and Framing


What are your sizes?

A0

841 x 1189 mm

33.1 x 46.8 in

A1

594 x 841 mm

23.4 x 33.1 in

A2

420 x 594 mm

16.5 x 23.4 in

A3

297 x 420 mm

11.7 x 16.5 in


Help me I need a frame!
Do see your local framer! They will have catalogues of frames for you to choose from or https://www.frames.co.uk/. They have a great selection suiting all different budgets and arrive promptly. You just have to slip the print in yourself.

Frame Colour Advice:
I like to use gold bamboo or a worn gold frame as the metallic works well with the many colours and a variety of interior schemes.

Should I use a Mount?
Most of my prints have a border or printed mount already. I like to have the flowers bursting out and so I prefer to not use a mount.

What Glazing should I use?
I chose 'non-reflective' glazing for darker prints. 'Super clear' glazing is fine if budget is tight.

I'm feeling Lazy can you do it all for me?
Send me a message and I'll see what I can do. Collect only.

Is that the real colour? 
I have made every effort to display as accurately as possible the colours and images of our products that appear at the store. Alas I cannot guarantee that your phone or computer monitor's display of any colour will be accurate.

What is Giclee?
The word Giclée (“g-clay”), is derived from the French verb gicler meaning “to squirt or spray”. It is a process that uses a 12 colour ink jet printer, acid free papers, and pigment based archival inks. This insures that your prints will never degrade or yellow over time and allows a better longevity, light fastness and stability. In short - Giclee printing provides a superior quality print that is believed to never fade.

How long until it's in my hands?
10 days before shipping for Giclee Prints
7 days before shipping for posters and scarves

Do you ship Internationally?
Yes!

How will it be sent?
U.K Postage is by Royal Mail Special Delivery. International is by Parcelforce -tracked and signed so we know where your orders are. Please also see 'Shipping' below. 

Refunds
If you have any problems with your order please contact me within 14 days. These are very delicate, once could say - extremely - delicate items and any damage on return to me will be deducted from the exchange or refund total. Most cannot be re-sold. Please take this into consideration when choosing your dream print, poster or scarf. Please don't hesitate to contact me if you need to know more about the colours or size or paper quality.

I have heard that there are things hidden in your design, what are they?
Look closely and you may find Derek the punk iguana, he features somewhere in all of my Fantasy Florals prints. He has pink hair and a heart tattoo.

You do excellent Branding, Design and Art Direction where can I find your portfolio? 
Why yes! I do, and I love it - 17 years experience...
Do peruse my design site it is:
http://www.natashacoverdale.com